Facebook Contact Us
Facebook Contact Us
Method 1: Utilizing Facebook Resources
1. Open Up the Facebook Help Center webpage. If you aren't currently logged right into Facebook, you'll require click the Log In button in the top right edge of the page to enter your Facebook e-mail address and password.
2. Testimonial the options toolbar. This goes to the top of the display, directly beneath the search bar-- you'll need to drag your computer mouse arrow over each choice to see its subsections. Your choices include the following:
- Utilizing Facebook - This area of the Help Center covers basic Facebook functionality, including how-tos on friending, messaging, and account creation.
- Managing Your Account - Covers products such as your login and also your profile setups.
- Privacy and also Safety - Addresses account safety, unfriending people, and hacked/fake accounts.
- Plans and Reporting - Covers fundamental coverage (misuse, spam, etc.) as well as taking care of a deceases person's Facebook account and reporting hacked or fake accounts.
- You could also take a look at the "Questions You May Have" and "Popular Topics" sections on this page, since they cover common concerns as well as issues.
3. Select a pertinent area. For instance, if you're having an issue with an impostor account, you 'd pick the "Privacy and Safety" section and afterwards click Hacked and Fake Accounts.
4. Evaluation added alternatives. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a collection of actions that describe ways to treat your circumstance.
- As an example, Facebook recommends handling an impostor account by going to the account's account page, clicking ..., as well as clicking Report, then following the on-screen directions.
5. Use the search bar to quicken your procedure. To do this, simply click the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and enter a few words connected to your complaint. You ought to see numerous recommendations pop up in a drop-down menu below the search bar.
- As an example, you might key in "impostor account", after that click on the "How do I report an account for impersonation?" result.
- The search bar below only connect to Facebook's pre-written short articles-- if you're looking for a solution to a particular problem not covered in the Help Center, skip in advance to the Area page.
6. Open the Ads Help Center page. If your service or page is having issues with ads, your questions are usually dealt with in this section.
- To look into marketing, you'll wish to click Creating Ads or Managing Ads.
- For issues with advertising and marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can't locate your current problem provided anywhere in the Help Center, your best bet is to seek it in the community forums here.
- You'll see a search bar on top of this page-- you could look up subjects (e.g., disabled accounts) from here.
Approach 2: Sending a Problem through the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down as well as click Submit a Complaint. This is on the lower right side of the webpage alongside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill out the Qualification Questions type. Right here, you'll need to click the "Yes" or "No" checkbox for each of the complying with concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could also click Clear & Start Over to start submitting the type once more.
6. Click Proceed. If you intend to transform the language of the list below forms, you have to initially click the "Select Language" bar in the top left corner of the display then click your preferred language.
7. Fill in the grievance kind. This will certainly differ from person to person based upon one's personal information as well as the nature of one's problem, but make sure to be as complete as possible when completing this kind. You ought to include every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Await an email to arrive. Facebook operates on West Shore time, so anticipate your e-mail to arrive accordingly within three to five business days.
Approach 3: Sending a Charm for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't really presently impaired), you won't have the ability to submit a charm.
2. Click the "submit an appeal" link. This is towards all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You can likewise use a telephone number below.
4. Enter your complete name. Ensure the name listed right here directly matches the name on your account.
5. Click Choose Files. You'll also need to post a picture of an ID-- be it a vehicle driver's permit, an authorization, or a passport photo.
- If you do not have a picture of your ID readily available, take one currently and also send it to yourself via e-mail so you can download it to your desktop computer.
6. Click on a file location. For instance, you might click Desktop below.
7. Click your ID picture. This will certainly upload it to the Facebook form.
8. Type details into the "Additional Info" box. This is the room in which you can validate the reactivation of your account. Think about including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for review. Please note that you may not receive a response for a number of days.
- If you do not obtain an action within a week, try resubmitting your type.
Method 4: Recouping Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is beneath the "Password" area in the leading right edge of your screen.
3. Enter your name, email address, or phone number. Make sure you can access whichever system you decide to choose.
4. Hit Enter.
5. Click Continue.
6. Inspect your selected medium of interaction for a code. As an example, if you noted your contact number, you need to get a message with a code.
- If you select e-mail, examine your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue again. You can additionally choose to log out of your account on all tools if you assume your account has actually been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has actually efficiently been reset across all Facebook platforms (e.g., mobile and desktop computer alike).