Facebook Contact Support
Facebook Contact Support
Approach 1: Utilizing Facebook Resources
1. Open the Facebook Help Center website. If you typically aren't already logged right into Facebook, you'll require click the Log In switch in the top right edge of the page to enter your Facebook email address and password.
2. Review the options toolbar. This is at the top of the screen, directly under the search bar-- you'll should drag your mouse cursor over each choice to watch its subsections. Your alternatives consist of the following:
- Using Facebook - This section of the Help Center covers basic Facebook performance, including how-tos on friending, messaging, and also account creation.
- Handling Your Account - Covers things such as your login and your profile settings.
- Privacy and also Safety - Addresses account protection, unfriending individuals, and hacked/fake accounts.
- Plans and also Reporting - Covers standard coverage (misuse, spam, etc.) along with handling a deceases individual's Facebook account as well as reporting hacked or fake accounts.
- You can also check out the "Questions You May Have" and "Popular Topics" areas on this page, since they cover typical issues and also problems.
3. Select an appropriate section. For instance, if you're having an issue with an impostor account, you 'd select the "Privacy and Safety" section and afterwards click Hacked and Fake Accounts.
4. Evaluation added alternatives. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will raise a collection of actions that clarify the best ways to remedy your circumstance.
- For instance, Facebook suggests dealing with an impostor account by mosting likely to the account's profile page, clicking ..., and also clicking Report, then complying with the on-screen guidelines.
5. Utilize the search bar to expedite your process. To do this, just click on the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and type in a few words connected to your complaint. You need to see numerous ideas pop up in a drop-down menu below the search bar.
- For example, you might key in "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar here only links to Facebook's pre-written write-ups-- if you're searching for an answer to a details issue not covered in the Help Center, avoid ahead to the Neighborhood page.
6. Open the Ads Help Center page. If your company or page is having problems with advertisements, your inquiries are generally resolved in this area.
- To explore advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can not find your present trouble listed anywhere in the Help Center, your best option is to seek it in the community forums here.
- You'll see a search bar on top of this page-- you could search for subjects (e.g., impaired accounts) from here.
Method 2: Sending an Issue using the Better Business Bureau
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This gets on the lower ideal side of the website alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill out the Certification Questions type. Below, you'll should click the "Yes" or "No" checkbox for each of the complying with concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could likewise click Clear & Start Over to begin completing the kind once again.
6. Click Proceed. If you wish to alter the language of the list below types, you need to first click the "Select Language" bar in the leading left corner of the display and afterwards click your favored language.
7. Fill in the complaint kind. This will vary from person to person based upon one's personal info and also the nature of one's complaint, but be sure to be as extensive as feasible when filling out this kind. You must consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Await an e-mail to arrive. Facebook operates West Coastline time, so expect your email to show up as necessary within 3 to five organisation days.
Method 3: Sending an Appeal for a Handicapped Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't currently handicapped), you won't be able to send an allure.
2. Click the "submit an appeal" link. This is towards all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Type in your Facebook e-mail address. You could likewise utilize a phone number below.
4. Enter your complete name. Make sure the name listed below directly matches the name on your account.
5. Click Choose Files. You'll additionally need to publish an image of an ID-- be it a motorist's permit, a license, or a passport photo.
- If you do not have an image of your ID offered, take one currently and send it to yourself by means of e-mail so you could download it to your desktop computer.
6. Click on a file location. As an example, you might click Desktop right here.
7. Click your ID photo. This will certainly publish it to the Facebook form.
8. Kind information right into the "Additional Info" box. This is the room in which you could validate the reactivation of your account. Think about consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for review. Please keep in mind that you may not receive a feedback for several days.
- If you don't get a response within a week, try resubmitting your kind.
Technique 4: Recouping Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is below the "Password" area in the leading right edge of your screen.
3. Type in your name, email address, or telephone number. Ensure you can access whichever system you prefer to choose.
4. Hit Enter.
5. Click Continue.
6. Inspect your preferred tool of communication for a code. For instance, if you listed your contact number, you need to get a message with a code.
- If you choose email, inspect your Spam folder.
7. Type your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue again. You can additionally opt to log out of your account on all gadgets if you believe your account has been maliciously appropriated.
10. Type in a new password.
11. Click Continue. Your password has actually efficiently been reset throughout all Facebook platforms (e.g., mobile and desktop alike).