Contact Facebook Help
Contact Facebook Help
Technique 1: Utilizing Facebook Resources
1. Open Up the Facebook Help Center webpage. If you aren't currently logged right into Facebook, you'll need click the Log In button in the top right edge of the page to enter your Facebook e-mail address as well as password.
2. Testimonial the alternatives toolbar. This is at the top of the screen, directly below the search bar-- you'll should drag your mouse cursor over each option to see its subsections. Your options consist of the following:
- Utilizing Facebook - This area of the Help Center covers fundamental Facebook performance, including how-tos on friending, messaging, and also account creation.
- Managing Your Account - Covers products such as your login and also your account settings.
- Personal privacy as well as Safety - Addresses account safety, unfriending individuals, and also hacked/fake accounts.
- Plans and Coverage - Covers fundamental coverage (misuse, spam, and so on) along with managing a deceases person's Facebook account and also reporting hacked or fake accounts.
- You can additionally have a look at the "Questions You May Have" and "Popular Topics" sections on this page, because they cover typical issues as well as issues.
3. Select an appropriate section. For instance, if you're having a problem with an impostor account, you 'd choose the "Privacy and Safety" section and afterwards click Hacked and Fake Accounts.
4. Evaluation added choices. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will bring up a collection of steps that discuss how you can fix your situation.
- As an example, Facebook recommends taking care of an impostor account by going to the account's profile page, clicking ..., and also clicking Report, then adhering to the on-screen guidelines.
5. Utilize the search bar to accelerate your process. To do this, merely click the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as type in a couple of words associated with your problem. You should see numerous tips pop up in a drop-down menu below the search bar.
- For example, you might type in "impostor account", after that click the "How do I report an account for impersonation?" result.
- The search bar right here just links to Facebook's pre-written write-ups-- if you're seeking a response to a details concern not covered in the Help Center, skip in advance to the Neighborhood page.
6. Open the Ads Help Center page. If your business or page is having issues with ads, your inquiries are generally addressed in this area.
- To look into advertising, you'll want to click Creating Ads or Managing Ads.
- For problems with advertising, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can't locate your existing issue listed anywhere in the Help Center, your best option is to seek it in the community forums here.
- You'll see a search bar at the top of this page-- you can look up subjects (e.g., handicapped accounts) from here.
Technique 2: Submitting a Grievance by means of the Better Business Bureau
1. Open Facebook's Bbb page.
2. Scroll down and click Submit a Complaint. This is on the reduced appropriate side of the web page next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill out the Qualification Questions type. Here, you'll need to click the "Yes" or "No" checkbox for each of the complying with concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to begin submitting the kind again.
6. Click Proceed. If you want to change the language of the list below forms, you must initially click the "Select Language" bar in the leading left edge of the screen and after that click your preferred language.
7. Submit the complaint type. This will vary from person to person based on one's personal information and also the nature of one's problem, however make certain to be as detailed as feasible when submitting this form. You ought to include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an email to show up. Facebook operates West Shore time, so anticipate your e-mail to arrive appropriately within 3 to five service days.
Approach 3: Sending a Charm for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really presently impaired), you won't be able to send a charm.
2. Click the "submit an appeal" link. This is toward the bottom of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You can likewise make use of a contact number here.
4. Key in your complete name. Make certain the name noted here directly matches the name on your account.
5. Click Choose Files. You'll likewise have to upload a photo of an ID-- be it a vehicle driver's license, an authorization, or a passport photo.
- If you don't have a photo of your ID available, take one currently and also send it to yourself via email so you could download it to your desktop computer.
6. Click a file location. For instance, you might click Desktop right here.
7. Click your ID image. This will certainly upload it to the Facebook form.
8. Type information into the "Additional Info" box. This is the space in which you can warrant the reactivation of your account. Think about consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for testimonial. Please keep in mind that you may not get an action for numerous days.
- If you don't obtain an action within a week, attempt resubmitting your kind.
Method 4: Recuperating Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This alternative is under the "Password" field in the leading right edge of your display.
3. Enter your name, email address, or phone number. Make certain you can access whichever system you decide to choose.
4. Struck Enter.
5. Click Continue.
6. Check your preferred tool of communication for a code. As an example, if you detailed your telephone number, you must obtain a message with a code.
- If you pick e-mail, examine your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You can also choose to log out of your account on all tools if you assume your account has been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has actually effectively been reset throughout all Facebook platforms (e.g., mobile and also desktop computer alike).