Phone Number for Facebook Customer Service
Phone Number For Facebook Customer Service
Approach 1: Using Facebook Resources
1. Open Up the Facebook Help Center page. If you typically aren't already logged right into Facebook, you'll need click the Log In switch in the top right edge of the page to enter your Facebook e-mail address and password.
2. Testimonial the choices toolbar. This is at the top of the screen, directly below the search bar-- you'll need to drag your mouse cursor over each alternative to see its subsections. Your choices consist of the following:
- Making use of Facebook - This section of the Help Center covers standard Facebook capability, consisting of how-tos on friending, messaging, and also account development.
- Managing Your Account - Covers things such as your login as well as your profile setups.
- Privacy and Safety - Addresses account safety and security, unfriending people, and also hacked/fake accounts.
- Policies and Reporting - Covers standard reporting (abuse, spam, and so on) in addition to taking care of a deceases person's Facebook account and also reporting hacked or fake accounts.
- You can likewise take a look at the "Questions You May Have" as well as "Popular Topics" sections on this page, because they cover common concerns and also grievances.
3. Select a relevant section. For instance, if you're having a problem with an impostor account, you would certainly choose the "Privacy and Safety" section then click Hacked and Fake Accounts.
4. Evaluation extra alternatives. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will bring up a collection of steps that explain the best ways to correct your situation.
- For example, Facebook suggests managing an impostor account by mosting likely to the account's account page, clicking ..., and clicking Report, after that following the on-screen directions.
5. Utilize the search bar to accelerate your procedure. To do this, just click on the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and also enter a few words associated with your problem. You need to see several recommendations appear in a drop-down menu below the search bar.
- For example, you might type in "impostor account", after that click on the "How do I report an account for impersonation?" outcome.
- The search bar here just links to Facebook's pre-written write-ups-- if you're looking for an answer to a specific problem not covered in the Help Center, skip ahead to the Area page.
6. Open the Ads Help Center page. If your business or page is having concerns with ads, your inquiries are usually dealt with in this section.
- To look into advertising and marketing, you'll want to click Creating Ads or Managing Ads.
- For problems with marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can not find your existing problem detailed throughout the Help Center, your best bet is to try to find it in the community forums below.
- You'll see a search bar at the top of this page-- you can look up topics (e.g., handicapped accounts) from here.
Technique 2: Sending an Issue using the Better Business Bureau
1. Open Facebook's Bbb page.
2. Scroll down and also click Submit a Complaint. This is on the lower right side of the web page alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Complete the Credentials Questions type. Below, you'll have to click the "Yes" or "No" checkbox for each of the complying with concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to begin filling in the type once more.
6. Click Proceed. If you wish to alter the language of the following forms, you must initially click the "Select Language" bar in the top left edge of the display and then click your favored language.
7. Complete the problem kind. This will certainly vary from person to person based upon one's personal info and also the nature of one's problem, yet make certain to be as complete as feasible when completing this type. You need to consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Wait on an email to arrive. Facebook operates on West Coast time, so anticipate your e-mail to get here as necessary within three to 5 company days.
Technique 3: Sending a Charm for a Handicapped Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been disabled (or isn't presently handicapped), you will not be able to submit a charm.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You could additionally make use of a contact number here.
4. Type in your complete name. Make sure the name listed right here straight matches the name on your account.
5. Click Choose Files. You'll additionally need to upload an image of an ID-- be it a chauffeur's license, a license, or a passport photo.
- If you do not have an image of your ID readily available, take one now as well as send it to on your own by means of e-mail so you could download it to your desktop.
6. Click a file location. For example, you could click Desktop below.
7. Click your ID image. This will certainly post it to the Facebook type.
8. Type details right into the "Additional Info" box. This is the room where you can justify the awakening of your account. Think about consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for evaluation. Please note that you might not get a reaction for several days.
- If you do not obtain a response within a week, try resubmitting your type.
Method 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is below the "Password" area in the top right edge of your screen.
3. Key in your name, e-mail address, or telephone number. Ensure you could access whichever platform you choose to opt for.
4. Struck Enter.
5. Click Continue.
6. Inspect your selected medium of communication for a code. As an example, if you detailed your contact number, you should get a message with a code.
- If you pick email, examine your Spam folder.
7. Kind your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You could additionally decide to log out of your account on all devices if you think your account has actually been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has effectively been reset across all Facebook systems (e.g., mobile and also desktop computer alike).