Call Facebook Help Center
Call Facebook Help Center
Method 1: Making Use Of Facebook Resources
1. Open the Facebook Help Center web page. If you typically aren't already logged into Facebook, you'll need click the Log In switch in the leading right corner of the page to enter your Facebook e-mail address and also password.
2. Testimonial the choices toolbar. This is at the top of the screen, straight beneath the search bar-- you'll have to drag your computer mouse arrow over each alternative to view its subsections. Your choices include the following:
- Using Facebook - This area of the Help Center covers standard Facebook capability, including how-tos on friending, messaging, and also account development.
- Managing Your Account - Covers products such as your login and your profile settings.
- Personal privacy and Safety and security - Addresses account security, unfriending people, and also hacked/fake accounts.
- Policies as well as Coverage - Covers basic coverage (misuse, spam, and so on) in addition to dealing with a deceases person's Facebook account and reporting hacked or phony accounts.
- You could also take a look at the "Questions You May Have" and also "Popular Topics" areas on this page, considering that they cover common problems and also problems.
3. Select a pertinent section. As an example, if you're having a trouble with an impostor account, you would certainly pick the "Privacy and Safety" section and then click Hacked and Fake Accounts.
4. Review extra choices. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a collection of actions that discuss the best ways to fix your circumstance.
- For example, Facebook suggests handling an impostor account by mosting likely to the account's profile page, clicking ..., and also clicking Report, then adhering to the on-screen guidelines.
5. Make use of the search bar to quicken your procedure. To do this, simply click the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as enter a couple of words related to your complaint. You must see several tips appear in a drop-down menu below the search bar.
- For example, you might type in "impostor account", after that click the "How do I report an account for impersonation?" outcome.
- The search bar right here only connect to Facebook's pre-written write-ups-- if you're looking for a response to a details problem not covered in the Help Center, avoid ahead to the Neighborhood page.
6. Open Up the Ads Help Center page. If your organisation or page is having issues with advertisements, your inquiries are typically attended to in this area.
- To explore advertising and marketing, you'll want to click Creating Ads or Managing Ads.
- For problems with marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you can not locate your current issue listed throughout the Help Center, your best option is to seek it in the community forums below.
- You'll see a search bar on top of this page-- you can look up subjects (e.g., handicapped accounts) from here.
Technique 2: Submitting a Complaint using the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down as well as click Submit a Complaint. This gets on the reduced ideal side of the web page alongside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Complete the Certification Questions kind. Right here, you'll need to click the "Yes" or "No" checkbox for each and every of the adhering to concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can additionally click Clear & Start Over to begin submitting the kind once more.
6. Click Proceed. If you wish to change the language of the list below types, you have to initially click the "Select Language" bar in the top left corner of the display and after that click your favored language.
7. Complete the problem type. This will differ from person to person based upon one's individual information as well as the nature of one's problem, but make sure to be as complete as possible when filling in this form. You must include all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an e-mail to show up. Facebook operates West Coast time, so anticipate your email to arrive appropriately within 3 to five company days.
Approach 3: Sending an Allure for a Handicapped Account
1. Open Up the Disabled Facebook Account page. If your account hasn't already been handicapped (or isn't really presently handicapped), you won't have the ability to send a charm.
2. Click the "submit an appeal" web link. This is toward all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You could likewise make use of a phone number below.
4. Type in your complete name. Make certain the name provided here directly matches the name on your account.
5. Click Choose Files. You'll likewise need to submit a picture of an ID-- be it a vehicle driver's license, a permit, or a passport photo.
- If you don't have an image of your ID offered, take one currently and also send it to yourself by means of e-mail so you could download it to your desktop.
6. Click a file location. For example, you might click Desktop below.
7. Click your ID photo. This will publish it to the Facebook type.
8. Type details into the "Additional Info" box. This is the area where you can validate the awakening of your account. Take into consideration consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for evaluation. Please keep in mind that you may not receive an action for a number of days.
- If you do not receive an action within a week, try resubmitting your kind.
Approach 4: Recuperating Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This alternative is below the "Password" area in the top right edge of your display.
3. Key in your name, e-mail address, or telephone number. See to it you could access whichever system you prefer to go with.
4. Struck Enter.
5. Click Continue.
6. Check your selected medium of communication for a code. As an example, if you detailed your phone number, you need to get a text with a code.
- If you select email, inspect your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You can additionally choose to log out of your account on all devices if you assume your account has actually been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has effectively been reset throughout all Facebook platforms (e.g., mobile and desktop computer alike).