Facebook Customer Support Phone Number
Facebook Customer Support Phone Number
Method 1: Using Facebook Resources
1. Open Up the Facebook Help Center page. If you aren't already logged right into Facebook, you'll require click the Log In button in the leading right corner of the page to enter your Facebook email address and also password.
2. Evaluation the options toolbar. This goes to the top of the screen, directly underneath the search bar-- you'll should drag your computer mouse arrow over each alternative to view its subsections. Your choices include the following:
- Using Facebook - This area of the Help Center covers standard Facebook functionality, including how-tos on friending, messaging, and also account development.
- Managing Your Account - Covers products such as your login and your account settings.
- Privacy as well as Security - Addresses account safety, unfriending individuals, as well as hacked/fake accounts.
- Plans as well as Reporting - Covers basic coverage (misuse, spam, etc.) along with taking care of a deceases person's Facebook account as well as reporting hacked or phony accounts.
- You could additionally take a look at the "Questions You May Have" and "Popular Topics" sections on this page, considering that they cover common problems and also grievances.
3. Select a relevant section. For example, if you're having a trouble with an impostor account, you would certainly pick the "Privacy and Safety" section and afterwards click Hacked and Fake Accounts.
4. Testimonial added options. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly raise a series of steps that explain the best ways to correct your scenario.
- For example, Facebook recommends managing an impostor account by going to the account's account page, clicking ..., and clicking Report, then adhering to the on-screen instructions.
5. Make use of the search bar to quicken your procedure. To do this, merely click the search bar at the top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and also key in a couple of words related to your complaint. You should see numerous tips appear in a drop-down menu listed below the search bar.
- For instance, you might enter "impostor account", after that click on the "How do I report an account for impersonation?" result.
- The search bar here just connect to Facebook's pre-written articles-- if you're trying to find a response to a certain problem not covered in the Help Center, skip in advance to the Community page.
6. Open the Ads Help Center page. If your service or page is having issues with advertisements, your concerns are generally addressed in this section.
- To explore advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For issues with advertising and marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Go To the Facebook Community page. If you cannot discover your current issue provided throughout the Help Center, your best option is to look for it in the community forums below.
- You'll see a search bar at the top of this page-- you can seek out topics (e.g., impaired accounts) from here.
Approach 2: Sending a Problem by means of the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This is on the lower right side of the webpage next to the Submit a Review switch.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Submit the Certification Questions form. Right here, you'll have to click the "Yes" or "No" checkbox for each and every of the adhering to questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can also click Clear & Start Over to start completing the type once again.
6. Click Proceed. If you wish to alter the language of the list below types, you should initially click the "Select Language" bar in the leading left corner of the screen and then click your favored language.
7. Fill out the issue form. This will certainly differ from one person to another based on one's individual details as well as the nature of one's issue, yet make sure to be as complete as feasible when completing this type. You must include all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an e-mail to arrive. Facebook operates West Coastline time, so expect your email to get here as necessary within three to five company days.
Method 3: Submitting an Allure for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't really currently disabled), you won't be able to submit an allure.
2. Click the "submit an appeal" web link. This is toward all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You can also utilize a phone number here.
4. Key in your full name. Make certain the name noted right here directly matches the name on your account.
5. Click Choose Files. You'll additionally need to upload a picture of an ID-- be it a motorist's license, a license, or a passport photo.
- If you don't have a picture of your ID offered, take one currently and send it to on your own through email so you can download it to your desktop.
6. Click a file location. For instance, you could click Desktop below.
7. Click your ID photo. This will certainly upload it to the Facebook kind.
8. Kind information into the "Additional Info" box. This is the area in which you can validate the reactivation of your account. Think about consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for review. Please note that you might not get an action for a number of days.
- If you don't get a response within a week, try resubmitting your form.
Technique 4: Recuperating Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This option is beneath the "Password" area in the top right corner of your display.
3. Enter your name, email address, or contact number. Make certain you can access whichever platform you opt to select.
4. Hit Enter.
5. Click Continue.
6. Inspect your preferred medium of communication for a code. As an example, if you provided your contact number, you must get a text with a code.
- If you select e-mail, check your Spam folder.
7. Type your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue again. You can likewise choose to log out of your account on all tools if you believe your account has been maliciously appropriated.
10. Type in a new password.
11. Click Continue. Your password has actually efficiently been reset throughout all Facebook platforms (e.g., mobile and also desktop alike).