Facebook Customer Service Phone Number
Facebook Customer Service Phone Number
Method 1: Utilizing Facebook Resources
1. Open the Facebook Help Center page. If you aren't currently logged into Facebook, you'll need click the Log In switch in the top right corner of the page to enter your Facebook e-mail address and password.
2. Review the options toolbar. This goes to the top of the display, straight under the search bar-- you'll should drag your mouse arrow over each choice to view its subsections. Your choices include the following:
- Using Facebook - This area of the Help Center covers basic Facebook performance, consisting of how-tos on friending, messaging, and also account development.
- Handling Your Account - Covers items such as your login as well as your account setups.
- Personal privacy as well as Safety - Addresses account safety and security, unfriending individuals, and also hacked/fake accounts.
- Plans and Coverage - Covers basic coverage (misuse, spam, etc.) in addition to handling a deceases individual's Facebook account and reporting hacked or fake accounts.
- You could likewise look into the "Questions You May Have" and "Popular Topics" sections on this page, given that they cover typical concerns as well as problems.
3. Select a relevant section. For example, if you're having a problem with an impostor account, you 'd pick the "Privacy and Safety" section and then click Hacked and Fake Accounts.
4. Review additional alternatives. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" link. Doing so will raise a series of steps that describe how to remedy your scenario.
- As an example, Facebook suggests dealing with an impostor account by mosting likely to the account's profile page, clicking ..., as well as clicking Report, after that complying with the on-screen guidelines.
5. Use the search bar to expedite your process. To do this, simply click on the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and type in a few words connected to your complaint. You need to see a number of tips pop up in a drop-down menu listed below the search bar.
- As an example, you might enter "impostor account", then click the "How do I report an account for impersonation?" result.
- The search bar here just links to Facebook's pre-written articles-- if you're looking for a response to a specific issue not covered in the Help Center, skip ahead to the Area page.
6. Open the Ads Help Center page. If your company or page is having issues with advertisements, your inquiries are usually attended to in this section.
- To look into marketing, you'll wish to click Creating Ads or Managing Ads.
- For issues with marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can not locate your current trouble provided throughout the Help Center, your best choice is to try to find it in the community forums right here.
- You'll see a search bar at the top of this page-- you can look up topics (e.g., impaired accounts) from here.
Approach 2: Submitting a Complaint via the Better Business Bureau
1. Open Facebook's Bbb page.
2. Scroll down and click Submit a Complaint. This is on the reduced right side of the website next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Qualification Questions form. Here, you'll need to click the "Yes" or "No" checkbox for each and every of the adhering to concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to begin filling in the form again.
6. Click Proceed. If you want to change the language of the list below kinds, you should first click the "Select Language" bar in the leading left corner of the screen then click your preferred language.
7. Submit the grievance kind. This will differ from one person to another based upon one's personal information as well as the nature of one's issue, however make certain to be as thorough as possible when submitting this type. You must include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Wait on an email to get here. Facebook operates West Coastline time, so expect your e-mail to arrive appropriately within 3 to 5 company days.
Technique 3: Sending an Appeal for a Disabled Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been impaired (or isn't presently disabled), you won't have the ability to send an appeal.
2. Click the "submit an appeal" web link. This is toward the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Type in your Facebook e-mail address. You can also make use of a contact number right here.
4. Enter your full name. Ensure the name provided right here straight matches the name on your account.
5. Click Choose Files. You'll likewise have to post an image of an ID-- be it a motorist's license, a permit, or a passport photo.
- If you don't have an image of your ID offered, take one now and send it to yourself through e-mail so you can download it to your desktop computer.
6. Click on a file location. As an example, you could click Desktop below.
7. Click your ID photo. This will upload it to the Facebook type.
8. Type information right into the "Additional Info" box. This is the room in which you can warrant the resurgence of your account. Take into consideration including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your kind to Facebook for evaluation. Please keep in mind that you could not receive a feedback for a number of days.
- If you do not receive a response within a week, attempt resubmitting your type.
Technique 4: Recouping Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is beneath the "Password" field in the leading right edge of your screen.
3. Enter your name, email address, or contact number. Make certain you could access whichever system you decide to go with.
4. Hit Enter.
5. Click Continue.
6. Inspect your preferred tool of communication for a code. For instance, if you provided your contact number, you need to get a message with a code.
- If you select email, inspect your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You could additionally decide to log out of your account on all tools if you assume your account has been maliciously appropriated.
10. Enter a brand-new password.
11. Click Continue. Your password has actually effectively been reset across all Facebook platforms (e.g., mobile as well as desktop alike).