Contact Facebook Legal Department
Contact Facebook Legal Department
Method 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you aren't already logged into Facebook, you'll require click the Log In switch in the leading right corner of the page to enter your Facebook email address and also password.
2. Evaluation the alternatives toolbar. This goes to the top of the screen, straight underneath the search bar-- you'll should drag your computer mouse arrow over each option to see its subsections. Your choices consist of the following:
- Utilizing Facebook - This area of the Help Center covers standard Facebook capability, consisting of how-tos on friending, messaging, as well as account development.
- Managing Your Account - Covers products such as your login and also your profile setups.
- Privacy as well as Security - Addresses account safety and security, unfriending individuals, and also hacked/fake accounts.
- Policies and Reporting - Covers basic coverage (misuse, spam, and so on) along with handling a deceases person's Facebook account as well as reporting hacked or fake accounts.
- You could additionally take a look at the "Questions You May Have" and also "Popular Topics" sections on this page, considering that they cover typical problems and also complaints.
3. Select a relevant area. For instance, if you're having an issue with an impostor account, you 'd pick the "Privacy and Safety" area then click Hacked and Fake Accounts.
4. Evaluation added options. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a collection of steps that describe ways to remedy your circumstance.
- As an example, Facebook advises dealing with an impostor account by mosting likely to the account's account page, clicking ..., and also clicking Report, then adhering to the on-screen guidelines.
5. Make use of the search bar to quicken your process. To do this, just click on the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and also key in a few words related to your issue. You should see several pointers pop up in a drop-down menu below the search bar.
- As an example, you might enter "impostor account", after that click the "How do I report an account for impersonation?" outcome.
- The search bar here only links to Facebook's pre-written short articles-- if you're trying to find a solution to a particular problem not covered in the Help Center, avoid in advance to the Community page.
6. Open Up the Ads Help Center page. If your organisation or page is having concerns with ads, your concerns are normally dealt with in this section.
- To delve into marketing, you'll wish to click Creating Ads or Managing Ads.
- For problems with advertising, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can't find your current trouble noted anywhere in the Help Center, your best bet is to try to find it in the community forums here.
- You'll see a search bar at the top of this page-- you could search for subjects (e.g., impaired accounts) from here.
Technique 2: Sending a Complaint by means of the Bbb
1. Open Facebook's Bbb page.
2. Scroll down and click Submit a Complaint. This is on the lower appropriate side of the webpage beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Complete the Credentials Questions type. Below, you'll need to click the "Yes" or "No" checkbox for each and every of the adhering to questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to start completing the type once again.
6. Click Proceed. If you intend to alter the language of the following kinds, you need to first click the "Select Language" bar in the top left edge of the screen and afterwards click your favored language.
7. Fill in the complaint kind. This will certainly differ from one person to another based on one's individual info as well as the nature of one's grievance, but make certain to be as complete as feasible when submitting this type. You must consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an e-mail to arrive. Facebook operates on West Shore time, so anticipate your e-mail to show up as necessary within 3 to 5 company days.
Method 3: Submitting a Charm for a Disabled Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been disabled (or isn't currently handicapped), you won't have the ability to submit an allure.
2. Click the "submit an appeal" web link. This is toward the bottom of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook e-mail address. You could also utilize a contact number below.
4. Type in your complete name. Make sure the name listed here directly matches the name on your account.
5. Click Choose Files. You'll additionally should upload an image of an ID-- be it a vehicle driver's permit, a license, or a passport photo.
- If you do not have an image of your ID readily available, take one currently and also send it to on your own by means of e-mail so you can download it to your desktop.
6. Click a file location. For example, you may click Desktop below.
7. Click your ID picture. This will post it to the Facebook form.
8. Kind details right into the "Additional Info" box. This is the room where you can justify the resurgence of your account. Think about consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for review. Please note that you might not obtain a feedback for a number of days.
- If you do not obtain an action within a week, attempt resubmitting your type.
Technique 4: Recuperating Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This option is below the "Password" area in the leading right edge of your display.
3. Key in your name, email address, or contact number. Ensure you could access whichever platform you choose to choose.
4. Struck Enter.
5. Click Continue.
6. Examine your chosen medium of interaction for a code. As an example, if you detailed your phone number, you need to get a text with a code.
- If you select email, examine your Spam folder.
7. Type your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue once again. You can also decide to log out of your account on all devices if you think your account has actually been maliciously appropriated.
10. Enter a brand-new password.
11. Click Continue. Your password has actually successfully been reset throughout all Facebook platforms (e.g., mobile as well as desktop computer alike).