How Do I Contact Facebook Support
How Do I Contact Facebook Support
Method 1: Using Facebook Resources
1. Open the Facebook Help Center website. If you aren't currently logged into Facebook, you'll need click the Log In button in the top right corner of the page to enter your Facebook email address and also password.
2. Evaluation the alternatives toolbar. This goes to the top of the display, directly underneath the search bar-- you'll need to drag your mouse cursor over each choice to watch its subsections. Your options include the following:
- Using Facebook - This area of the Help Center covers standard Facebook capability, consisting of how-tos on friending, messaging, and also account production.
- Handling Your Account - Covers things such as your login and also your account settings.
- Privacy as well as Safety - Addresses account safety, unfriending individuals, as well as hacked/fake accounts.
- Plans and Coverage - Covers standard coverage (misuse, spam, etc.) along with handling a deceases individual's Facebook account and also reporting hacked or phony accounts.
- You can also look into the "Questions You May Have" and "Popular Topics" areas on this page, given that they cover common problems and grievances.
3. Select an appropriate area. As an example, if you're having a trouble with an impostor account, you 'd pick the "Privacy and Safety" section then click Hacked and Fake Accounts.
4. Evaluation added options. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will raise a collection of steps that clarify how you can fix your scenario.
- For instance, Facebook suggests handling an impostor account by mosting likely to the account's account page, clicking ..., and also clicking Report, after that complying with the on-screen guidelines.
5. Utilize the search bar to accelerate your procedure. To do this, just click on the search bar on top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - as well as type in a couple of words connected to your issue. You should see a number of suggestions appear in a drop-down menu below the search bar.
- As an example, you might enter "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar here just links to Facebook's pre-written short articles-- if you're looking for an answer to a details issue not covered in the Help Center, miss in advance to the Community page.
6. Open the Ads Help Center page. If your business or page is having issues with ads, your inquiries are typically resolved in this section.
- To delve into advertising and marketing, you'll want to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can not find your present problem listed throughout the Help Center, your best bet is to look for it in the community forums below.
- You'll see a search bar at the top of this page-- you can search for subjects (e.g., handicapped accounts) from here.
Method 2: Submitting a Problem by means of the Bbb
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This gets on the reduced appropriate side of the web page alongside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill in the Credentials Questions form. Here, you'll should click the "Yes" or "No" checkbox for each of the adhering to questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to begin submitting the form once again.
6. Click Proceed. If you want to transform the language of the list below kinds, you should first click the "Select Language" bar in the leading left edge of the screen and after that click your recommended language.
7. Complete the problem type. This will certainly differ from person to person based on one's personal info and also the nature of one's issue, however be sure to be as comprehensive as possible when filling in this type. You ought to include all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an email to arrive. Facebook operates on West Shore time, so anticipate your email to arrive accordingly within three to five company days.
Method 3: Sending a Charm for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't already been impaired (or isn't really currently impaired), you will not be able to send an allure.
2. Click the "submit an appeal" link. This is towards all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook e-mail address. You can additionally utilize a phone number here.
4. Key in your full name. Make sure the name detailed here straight matches the name on your account.
5. Click Choose Files. You'll likewise need to publish an image of an ID-- be it a chauffeur's permit, a license, or a passport photo.
- If you do not have an image of your ID available, take one currently as well as send it to yourself through e-mail so you could download it to your desktop computer.
6. Click a file location. As an example, you could click Desktop here.
7. Click your ID image. This will post it to the Facebook form.
8. Type information right into the "Additional Info" box. This is the room where you can justify the reactivation of your account. Think about consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your kind to Facebook for review. Please note that you could not obtain a response for a number of days.
- If you don't receive a response within a week, try resubmitting your type.
Technique 4: Recouping Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This alternative is under the "Password" area in the leading right corner of your screen.
3. Enter your name, email address, or contact number. Ensure you can access whichever platform you decide to select.
4. Hit Enter.
5. Click Continue.
6. Inspect your selected medium of interaction for a code. For example, if you detailed your telephone number, you should get a message with a code.
- If you choose e-mail, examine your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once again. You can additionally decide to log out of your account on all devices if you believe your account has actually been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has actually effectively been reset across all Facebook platforms (e.g., mobile and desktop computer alike).